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Discover Scotland Tours, Scotland
Helping one of Scotland’s Most Successful Tour Companies with both B2B and B2C online bookings
Discover Scotland Tours are one of the most successful sightseeing tour companies in Scotland. When they needed a customised solution to all of their online booking needs they turned to iBooking. We gave them a booking engine tailor made to suit their brand, and to integrate seamlessly into their website. Real-time bookings and payments for their selection of Scottish tours was only the beginning. We also helped them to manage their agent channels, moving from a cumbersome manual system to a fully online B2B channel allowing all their agents to see live availability data and to place bookings without the need for email or voice confirmation. iBooking provides a complete booking and customer management solution for Discover Scotland Tours.
SOLUTION SUMMARY
- Custom booking engine integrated with the Discover Scotland Tours web site
- Agent interface to allow multiple agents to access real-time inventory and complete bookings
- Accommodation request module for multi-day tours
- Payment system integration
- Staff access to booking diary for audit trail and elimination of over-booking
If would like to transform your business with the ultimate online ticketing system for coach and bus operators, sightseeing tour operators and activity providers please contact us for no-obligation help and advice.