Features - Why It's Better

We understand your market and we don’t get distracted. We’ve been working with successful and ambitious coach and bus companies, sightseeing tour providers, and activity companies for many years. We listen to your needs, refine and improve our product continually, and do what it takes to make our system the one-stop shop for all your ticketing and customer management needs.

You can take control of your online ticketing needs avoiding the need to rely on 3rd party marketing channels or investing in complex custom software. We’ve designed iBooking to work around the way you run your business. All controlled from a powerful, easy to use back office, with fully customisable front end booking engines that plug directly into any web site. The result – real-time ticketing for your customers, staff, agents, and affiliates.

With a very low one-time start fee that includes creation of your account, integration with your choice of payment gateway, set-up of your user accounts, and a fully customised booking engine, we’re the quick, cost-efficient way to get started. Most of our customers are up and running within a few days. We offer commission-free bookings for all staff, and a low 5% commission for tickets sold from your web interface. We only invoice in the month after customers use your service so it’s great for cash flow.

We know that payment processing can be complex and confusing. We’ve integrated with more than a dozen payment gateways to make payment processing as easy as plug and play. Paypal, SagePay and Realex are just a few of the names we work with.

We customise the booking engine to precisely suit your needs and align with your brand. Design to be your ticketing engine on your web site, we know how important it is for the look and feel to be just right. Custom headers, choice of themes, and an editable style sheet. We make sure you are 100% happy before you go live.

Sounds good? We do all that by streamlining and automating many of the tasks you and your staff spend time on. With an always-on booking engine accessing real-time inventory, your customers can book your tickets when it suits them. That’s 24/7 all year round. Your staff can now access the same real-time database and place bookings with just a few clicks. Your agents that used to take up lots of time calling and emailing? They now log-in to the same interface and place bookings on behalf of their customers. It’s simple and it works.

No longer does it need to be complex to get data on how your business is performing. iBooking has powerful reports built-in. As your system is used, we’re reporting live on the important metrics you need to know about. Where are your customers coming from? Are you ahead of the same period last year? Are your web sales growing? Which of your agents is performing best? All this and much more is at your fingertips in attractive reports that can just a easily be exported to your favourite desktop software.

We don’t believe in charging for extras like some of our competitors. We want your business to succeed so we pack everything into iBooking so you can maximise sales. We’ve included tools that you might expect are only available to the big boys. How about voucher sales and redemption, yield-based pricing, discount codes, and special promotions. It’s all there.

Need user accounts for all your staff? No problem. Again, no extra charge. Just create as many user accounts as you need direct from your back office. You can set-up custom permissions to show/hide what you want giving you the right level of control with minimum fuss.

We don’t believe in long term contracts. If iBooking is not working for you, we’d rather you let us know than stay locked into a solution that prohibits growth. Our customers are happy because we look after them [free upgrades and always-on support as standard]. Need a new feature? Just tell us. We’ll either add it to the development list, or give you a very reasonable quote for something customised just for you.